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Design Sketches and Approvals: Getting Client Sign-Off

By the ZeDaq.ai team · · 4 min read

On this page
  1. Why do design approvals go wrong?
  2. What should a design sketch include?
  3. How do you collect an approval step by step?
  4. How many change rounds should you allow?
  5. What does a sample approval message look like?
  6. How do you handle different kinds of clients?
  7. What if the client wants changes after sign-off?
  8. How do you keep approvals organized?

To get design approval from clients, share a clear sketch with the fabric, measurements and price, ask for a written yes, and agree how many changes are included. Record the approval before you cut any fabric.

This protects you and the client. Late changes cost fabric and time, and a recorded approval keeps both sides on the same page. The ZeDaq.ai tailor tools keep clients, measurements and orders in one place so the approval sits with the order.

Why do design approvals go wrong?

Most disputes come from a gap between what the client pictured and what you made. Common causes:

  • The sketch showed the shape but not the neckline, sleeve length or hem.
  • Fabric color on a screen looked different from the real cloth.
  • The client changed their mind after cutting started.
  • The approval was a voice note or a "looks good" in a chat that nobody saved.

A clear process closes each gap.

What should a design sketch include?

Make the sketch specific enough that the client can say yes to details:

  • Front, back and side views.
  • Neckline, sleeve, hem and closure.
  • Fabric name and color, with a swatch photo.
  • Key measurements or the client's measurement sheet.
  • Notes on lining, buttons and trims.
  • Price and delivery date.

If the client supplies their own fabric, note it on the sketch. The guide to tracking fabric delivered by clients shows how.

Client profile with measurements in the ZeDaq Business app

How do you collect an approval step by step?

  1. Send the sketch and details in one message. Do not scatter them across chats.
  2. Ask for a clear answer. "Reply YES to approve this design and price."
  3. Explain what happens next. After approval, you buy materials or cut.
  4. Record it. Save the reply with the order.
  5. Confirm changes in writing. Any later change gets a new approval.

Keep your wording friendly and short. A client who feels rushed may approve without reading.

How many change rounds should you allow?

Set a number before you start, and say it in your terms. Many tailors include a small number of revisions at the sketch stage, then charge for changes after cutting.

Be clear about the line: sketch changes are cheap, cut-fabric changes are costly. Say so when you send the first sketch.

What does a sample approval message look like?

Keep the wording short, so clients read it to the end. Adapt this to your own voice:

Hi Ada, here is the sketch for your dress, with the fabric swatch and measurements attached. The price is as quoted, and delivery is on the date listed. Please reply YES to approve. Small changes are free until I start cutting, and after that they may change the price and date.

Three parts make it work. It names what is being approved, it asks for one clear answer, and it says when changes stop being free.

Send it at a calm time, not in the middle of a fitting. If you work with brides or event clients, send the approval request well before the date so there is room for one round of changes.

How do you handle different kinds of clients?

Some clients decide fast, and others need time. Adjust your process without changing your rules.

  • Quick deciders. Send one sketch and one question. Confirm in writing straight away.
  • Hesitant clients. Offer two options instead of five. Too many choices slow a decision.
  • Group orders. For family or bridal party outfits, get one person to collect approvals and confirm the list in a single message.
  • Clients who live far away. Rely on photos of swatches and a written approval, and ask them to confirm color preferences in daylight.

Whatever the type, the rule stays the same: nothing is cut before there is a written yes.

What if the client wants changes after sign-off?

Stay calm and refer to the agreement. Offer two options: keep the approved design, or pay for the change and accept a new date.

Update the order with the new price and delivery date, and ask for a fresh yes. Keep a short record of each change so you can look back if there is a dispute.

How do you keep approvals organized?

A paper notebook or chat history works until you have many clients. A simple system keeps each client's sketches, measurements, orders and delivery dates together.

ZeDaq.ai has a client CRM, measurement links the client opens on their phone, orders with a delivery calendar, and invoicing in several currencies, including NGN, GBP and USD. You can attach your notes to the order. Once approval is in, a reminder before the due date helps; see client birthday and event reminders.

If you now track this in a spreadsheet, compare it with ZeDaq.ai versus Excel for tailors.

Keep sketches, orders and clients in one place

FAQs

Is a WhatsApp message enough as approval?

It can work if the message clearly says yes to a specific design and price. Save a screenshot with the order so you can find it later.

Should I take a deposit before the sketch?

Many tailors take a deposit when the client approves the design, before buying materials. Set your own policy and state it up front.

Can I charge for sketches?

Yes, some designers charge a design fee that is credited if the client orders. Tell the client before you start.

What if the client never replies?

Send a polite reminder with a date after which the slot may go to another client. Keep the reminder in your records.

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