Frequently asked questions

What is ZeDaq for Business?

A single subscription that covers everything a tailor, made-to-measure atelier, or fashion brand needs to run their business: a client CRM, remote measurement capture, an orders and delivery calendar, branded invoicing, and — for brands selling online — a Virtual Try-On widget shoppers can use right on your storefront.

Is there a mobile app?

Yes — ZeDaq for Business is available on iOS and Android with the same core features as the web dashboard: clients, orders, measurements, invoicing, and billing, all from your phone.

Do I need the web dashboard and the mobile app, or just one?

Either works on its own — your account and data are shared between them, so you can start an order on the dashboard and finish it on your phone, or vice versa.

How does remote measurement capture work?

Send your client a link (via WhatsApp or email, straight from the app). They open it on their own phone, grant camera access, and take two guided photos with their height for scale. The measurements are calculated on their device and never leave it as images — only the final numbers are sent back to you.

What measurements do I get?

Height, chest, waist, hips, neck, shoulder, bicep, wrist, sleeve, underbust, torso length, thigh, inseam, trouser length, and full length — up to 12 data points per client, enough for most made-to-measure garment types without needing a follow-up in-person fitting.

Are my client's photos stored anywhere?

No. The two photos taken during a measurement scan are processed entirely on the client's own device and are never uploaded to our servers — only the resulting numeric measurements are saved against their profile.

I have years of measurements in a paper book — do I have to re-measure everyone?

No. Snap a photo of any page from your paper measurement book and ZeDaq reads the client's details and measurements straight into a proper digital profile, ready to search, edit, and reuse — no re-measuring needed.

Can ZeDaq remind me when an order is due?

Yes — every order gets automatic push notifications on your phone as its due date approaches (7 days before, 3 days before, the day before, and the due date itself), so nothing slips through the cracks. You can switch any order to daily reminders, a single reminder at a custom number of days before, or turn reminders off once it's marked Ready or Delivered.

Can I see all my orders on a calendar?

Yes — the Orders screen has a Calendar view alongside the list, with a dot on every day that has an order due. Tap a date to see exactly what's due that day, so you know at a glance whether you're fully booked or have room to take on more work.

Can I export my client list?

Yes — from the dashboard's Clients page or the mobile app's More menu, export your full client list as a PDF or an Excel spreadsheet whenever you need it outside ZeDaq.

Can I send invoices from my phone?

Yes — generate an invoice with line items, currency, deposit, and your bank details, then send it via your phone's own share sheet (WhatsApp, Mail, Messages, or anything else you have installed), or email it directly from the app.

Can I customize what's on the invoice?

Bank name, account details, and additional payment info (sort code, SWIFT/BIC, IBAN, routing number) all come from your Account settings and can be edited per-invoice. Growth and Scale plans also show your logo.

How do shoppers use Virtual Try-On on my store?

Install the ZeDaq theme app extension from the Shopify App Store, add the widget to your product pages, and shoppers can upload a photo of themselves to see how a garment looks on them before buying.

Is a shopper's uploaded photo kept?

No — it's sent to our rendering provider to generate the result and returned to the widget in the same request. Nothing is written to storage on our end.

How does the free trial work?

You get a set number of free scans for a limited time, no card required. When the trial ends, your account automatically continues on the Free plan rather than being cut off — upgrade whenever you're ready.

Can I change plans later?

Yes, upgrade or downgrade at any time from Billing, on either the dashboard or the mobile app.

I bought a subscription on my phone — can I manage it there too?

Yes. Subscriptions bought through the App Store or Play Store are managed the same way any other app subscription is — through your phone's own subscription settings, or directly from Billing in the app.

What information does ZeDaq collect about me?

Your email address (for sign-in), business profile details you enter yourself, and any client contact information or measurements you add. See our full Privacy Policy for the complete picture.

Where can I read the full Privacy Policy?

It's linked in the footer of every page, or you can go straight to it below.