Does Shopify Have Built-In Virtual Try-On?
By the ZeDaq.ai team · · 4 min read
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No, Shopify doesn't have built-in virtual try-on for clothing. Shopify does support 3D models as product media, which shoppers can view in their own space through their phone camera, but showing a garment on the shopper's body needs a try-on app.
This article explains what Shopify includes out of the box, where it stops, and how stores add clothing try-on. If you already know you want an app, our step-by-step guide to adding virtual try-on to Shopify covers setup in full.
What does Shopify include out of the box?
Shopify's product media covers images, videos and 3D models. Shopify's help center says product media "can include images, 3D models, and videos" (Shopify Help Center, checked November 2026).
For 3D models, Shopify's product media types page lists these requirements, checked November 2026:
| 3D model detail | What Shopify says |
|---|---|
| File types | GLB and USDZ (source) |
| File size | Up to 500 MB (source) |
| Large files | Files over 15 MB are optimized automatically (source) |
| Themes | All Online Store 2.0 themes built by Shopify, and the Horizon family of themes (source) |
Most third-party themes also support 3D models in recent versions, according to the same page. Shopify suggests you contact your theme developer to check.
Is a 3D model the same as virtual try-on?
No. They solve different problems.
Shopify's help center describes 3D models as using "the device's camera and screen to display the product in the customer's environment" (source). This works well for products that sit in a room, such as a lamp, a chair or a bag on a table.
Clothing try-on puts the garment on a person. That needs the garment to follow the shopper's shape, pose and size. A 3D model shown in a room doesn't do that.
| Shopify 3D model | Clothing try-on app | |
|---|---|---|
| What the shopper sees | The product in their surroundings | The garment on their own body |
| What you need to provide | A GLB or USDZ 3D file | Your normal product photos |
| Best for | Furniture, decor, shoes and objects | Tops, dresses, outerwear and bottoms |
| Built into Shopify | Yes | No, added through an app |
Why doesn't Shopify build clothing try-on in?
Shopify hasn't published a reason, so we won't guess one. What we can say is how the platform is set up: Shopify leaves many specialist features to apps in the Shopify App Store, and clothing try-on is one of them.
That also means you pick the method that suits your products. Some apps use photo-based AI, some ask shoppers questions about their body, and some focus on size advice rather than images. Our roundup of the best try-on apps for Shopify compares the main options.
How do you add clothing try-on to a Shopify store?
With ZeDaq.ai, the setup runs through the Shopify app and your theme's app embeds:
- Install ZeDaq.ai from the Shopify App Store and approve the permissions.
- In your Shopify admin, go to Online Store → Themes → Customize.
- Open App embeds and turn on ZeDaq.ai Virtual Try-On. Save.
- Open a product page on your phone and test it with your own photo.
The shopper uploads one photo and sees your real garment on their body. There's no 3D file to create, because the app works from your product images.
App embeds need an Online Store 2.0 theme. If you aren't sure about yours, read whether try-on works with any Shopify theme.
Can a try-on app also handle sizing?
Yes, some can. ZeDaq.ai adds a "Find my size" button next to try-on. The shopper gives one photo plus their height, and the measurements are taken on their own device.
Those measurements are matched to your store's own size chart. You add one chart per garment type: tops, outerwear, dresses and bottoms. If the shopper falls between two sizes, the scan sizes up.
What does it cost to add try-on to Shopify?
Shopify's 3D model support comes with your Shopify plan, but you still need to make or buy the 3D files. A try-on app is a separate cost.
ZeDaq.ai has a Free plan with 3 try-ons a month, which is enough to test. Paid plans are Micro at $14 a month, Starter at $49, Growth at $129 and Scale at $299. Every paid plan has a 3-day free trial with no card required.
To see what you can do before paying, read what a free try-on plan includes. The app is new to the Shopify App Store and has no reviews yet, so testing on your own products is the best way to judge it.
Add clothing try-on to your Shopify store
FAQs
Can I use Shopify 3D models for clothing?
You can upload a 3D model of a garment, and shoppers can view it in their surroundings. It won't show the garment on their body.
Do I need 3D files for a try-on app?
Not for photo-based try-on. ZeDaq.ai works from your product images, so you don't need GLB or USDZ files.
Can I keep 3D models and add try-on as well?
They do different jobs, so many stores could use both: 3D models for bags or decor, and try-on for clothing. Test both on a product page before you go live.
Do shoppers need an account to use try-on?
No. With ZeDaq.ai, the shopper uploads a photo on your product page. There's no sign-up and no app to download.
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Virtual try-on and Find my size for your store, plus client, order and invoicing tools for tailors, in one subscription.
