How to Use Shopify Flow for Fashion Store Operations
By the ZeDaq.ai team · · 4 min read
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Shopify Flow lets a fashion store automate routine tasks by building workflows from a trigger, optional conditions and actions. For example, a new order can start a workflow that checks the order and then tags it, so your team doesn't do it by hand.
This guide covers the building blocks and a few fashion examples. If you are also setting up fit tools, start with how to add virtual try-on to Shopify.
What is Shopify Flow?
According to Shopify's developer documentation on Flow, a workflow has three parts:
- A trigger is an event that starts the workflow, such as a new order being created.
- A condition is a rule that decides whether an action runs, such as checking whether an order total is above a set amount.
- An action is a task that runs once conditions are met, such as adding a tag to the customer account.
Apps can also provide their own triggers and actions. Check Shopify's help center for the current list of what is available on your plan and in your region.
What fashion tasks can you automate?
Fashion stores deal with sizes, exchanges and drops. These ideas use the building blocks above. Confirm that each trigger and action exists in your Flow editor before you plan around it.
| Idea | Trigger | Condition | Action |
|---|---|---|---|
| Tag high-value orders | Order created | Total above your threshold | Tag the order for a closer check |
| Tag first-time buyers | Order created | Customer has no earlier orders | Tag the customer for a welcome email |
| Flag preorders | Order created | Product is a preorder item | Tag the order for the preorder queue |
These are planning examples, not ready-made templates. Names in your editor may differ.
How do you build your first workflow?
- Open Flow from your Shopify admin or install it from the Shopify App Store if it isn't there.
- Create a new workflow and choose a trigger.
- Add a condition if you want the action to run only sometimes.
- Add an action, such as a tag.
- Turn the workflow on, then place a test order to see if it runs.
Start with one workflow. Run it for a week and check the tags are right before adding more.
What makes a good workflow?
Good workflows are small, clear and easy to check. Use these habits:
- Name each workflow after its purpose, such as "Tag preorders."
- Use one trigger per workflow. It makes problems easier to trace.
- Keep a tag list. Write down each tag and what it means, so staff use them the same way.
- Test before trusting. Place a test order and check the result.
- Review monthly. Turn off workflows that nobody uses.
Tags are a gentle way to start because they change nothing for the customer. They only help your team see and sort orders.
How does Flow help with exchanges?
Size exchanges are one of the most common tasks in fashion. A workflow can tag orders that arrive as exchanges, so your team treats them separately. The full process is in the guide to setting up a size exchange flow on Shopify.
Tags also help you report. If you tag every exchange, you can count them later and see which products cause trouble.
How does Flow help with drops?
When you launch a limited collection, you need to handle a burst of orders. Tags can mark drop orders so your packing team can find them quickly. The article on planning a clothing drop on Shopify covers the wider plan.
Where do fit tools come in?
Flow handles what happens after an order. Fit tools reduce the need for exchanges before the order. ZeDaq.ai is a Shopify app that adds AI virtual try-on and size recommendation to product pages. The Free plan is $0, and Micro is $14 a month. Micro is $1 for the first month on a first paid monthly plan, then $14 a month, and every paid plan has a 3-day free trial with no card required.
This article doesn't claim a connection between ZeDaq.ai and Flow. Treat them as separate tools. To pick the right fit app, compare the best AI virtual try-on apps for Shopify.
Cut the need for size exchanges
What should you avoid automating?
Keep people in the loop for anything that affects a customer directly. Refund decisions, customer replies about fit and quality checks on handmade items are better handled by a person.
Use Flow to prepare the work, such as tagging and sorting, and let your team make the final call. Review any workflow that touches customer accounts before you turn it on.
FAQs
Is Shopify Flow free?
Availability and cost depend on your Shopify plan. Check Shopify's current plan details before you build around it.
Do I need to code to use Flow?
No. You build workflows from triggers, conditions and actions in the editor. Developers can build custom triggers and actions for apps.
Can Flow talk to my try-on app?
Only if the app provides Flow triggers or actions. Check the app's listing and documentation.
What should I automate first?
Pick a task your team repeats daily, such as tagging orders. Small wins show whether Flow is worth expanding.
Try ZeDaq.ai free
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